I. Introduction and General Considerations
Welcome to Drivioo.
We are committed to respecting and protecting privacy and valuing the relationship we have with all who engage with us. This Privacy Policy aims to provide clear, simple, and transparent information regarding the collection and processing of personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR).
The Data Controller of Drivioo undertakes to process personal data with respect for best practices in the field of security and personal data protection, valuing the relationship with all its website visitors and users in all activities it develops.
II. Definitions of Relevant Concepts related to Data Protection
For a better understanding of the entire content of this Policy, it is important to consider the definition of some of the most relevant concepts regarding data protection:
a) Personal Data: Any information relating to an identified or identifiable natural person, by which their identity can be directly or indirectly determined, such as: name, telephone number, civil identification number, date of birth, etc.
b) Categories of Personal Data: Personal data can be grouped into certain categories such as: identification data, qualifications, education, financial, banking, professional, health, biometric, etc.
c) Processing: Any operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Data Subject: Any individual whose personal data is subject to processing.
e) Data Controller: Natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
f) Processor: Natural or legal person who processes personal data on behalf of the Data Controller.
III. Data Controller and Contacts
Personal data will be processed by Drivioo. Email: info@drivioo.com
If you have any questions about this Privacy Policy, about the processing of personal data carried out, or for any other reason you consider relevant, please contact us via the email identified above.
IV. Category of Personal Data Subject to Processing
Drivioo only collects and processes the personal data necessary to provide you with a quality and personalized service.
During its activity, through the use of the website, Drivioo processes or may process personal data for customer management purposes: (i) when users register in the reserved area; (ii) when processing user orders; (iii) when providing customer support; and (iv) when users subscribe to the Newsletter (form/checkbox exclusively for this purpose and separate from others).
In fulfilling these purposes, Drivioo may process the following personal data: name, address, mobile number, date of birth, email address, taxpayer number, and bank account details.
Legal Basis:
Drivioo processes personal data within the scope of providing its services.
i. In fulfilling obligations under the purchase and sale contract concluded with customers (Article 6(1)(b) of the GDPR);
ii. In its legitimate interest or the legitimate interest of third parties, to ensure that we provide services in the best possible way (Article 6(1)(f) of the GDPR);
iii. In compliance with a legal obligation that is imposed (Article 6(1)(c) of the GDPR).
V. Maintenance of Personal Information
Drivioo stores personal data only for the period necessary to fulfill the purpose for which it was collected.
However, in certain situations, Drivioo may store data for longer periods due to legal requirements.
VI. Guarantees of Personal Data Processing Security and Confidentiality
The processing of personal data carried out through the
Drivioo website is conducted transparently and with strict respect for the privacy of individuals, as well as for the fundamental rights, freedoms, and guarantees of its data subjects.
Drivioo ensures that personal data will be processed, within the stated purposes, in accordance with the policy and using appropriate technical and organizational measures to promote their security and confidentiality.
VII. Sharing of Collected Personal Information
Drivioo may share personal data with third parties whenever necessary for the pursuit of its activities and legitimate interests.
In this regard, Drivioo may process personal data with third-party transport and product delivery service providers.
VIII. Rights of Data Subjects
Data subjects are guaranteed, at any time, the right to access their personal data, as well as its rectification, erasure, portability, restriction, and/or objection to processing, in accordance with legal requirements.
IX. Information about Cookies
We inform you that this website uses Cookies. Therefore, we advise reading the cookie policy to learn more about the processing of your personal data performed through this functionality.
X. Changes to the Privacy Policy
Drivioo reserves the right to make adaptations or changes to this Privacy Policy.
Any and all changes to this Privacy Policy will be duly published on this website.
The version published on the website is the one currently in force.
XI. Contacts for the Purposes of this Policy
For the exercise of the above-referenced rights, especially the rights of access, rectification, and erasure, as well as those of restriction and objection to processing, data subjects should contact:
Drivioo. Email: info@drivioo.com